Novel method to explore the efficiency of e-commerce websites for persons with disabilities
DOI:
https://doi.org/10.17411/jacces.v15i2.568Abstract
With an expanding number of e-commerce websites, many people with disabilities rely largely on online purchasing because they find it difficult to travel freely. However, many users, including those with disabilities, are unable to access the website's content, creating an inequitable barrier for people with visual impairments. Many websites are sometimes accessible, but it takes a while to understand what the website’s effectiveness means. Therefore, this paper proposes a novel method entitled AMEEW (A Method to Examine the Efficiency of Websites), which computes the efficiency of websites for persons with disabilities. The purpose of the paper is to evaluate the most popular e-commerce sites and provide guidance to website designers on how to create effective websites that are easy to use for all user groups, including those who are disabled. Initially, the data are analysed using four plots, including a run sequence plot, lag plot, histogram, and normal probability plot. The experiment’s findings indicate that 5.08% of top e-commerce websites are ineffective for those with visual impairments.
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