Designing Reading Platform UIs and Standardizing Accessibility
A study of digital reading preferences across disability communities that impact the user experience for all readers
DOI:
https://doi.org/10.17411/jacces.v15i2.598Abstract
In an era where everyone will experience a disability at some point (even if temporary), inclusive design is increasingly vital to information accessibility for all users. This study aims to learn the digital reading preferences of various disability communities and address implications for a design for all approach to improve the digital reading experience for everyone. Method. Research questions systematically guided the exploratory review, resulting in 14 studies that underwent thematic analysis with inductive coding. Results. With a lens from the information science, user experience, and disability studies fields, this paper presents five themes identified across the studies. Digital reading preferences of people with and without disabilities and recommendations for digital reading designs are discussed. Conclusion. Culture, assumptions, and misperceptions of accessibility, disability, technology, and literacy play a part in how society and social accessibility impact people with and without disabilities. This paper presents preliminary findings, gaps, and limitations that provide future steps for this project and other research directions. The viewpoint of disability communities may help increase the accessibility, usability, and enjoyment of digital reading more broadly, where design for all can be the tool for standardizing accessibility, which benefits everyone.
References
Americans with Disabilities Act (ADA). (n.d.). Introduction to the Americans with Disabilities Act. Retrieved March 8, 2024, https://www.ada.gov/topics/intro-to-ada
Alonzo, O., Ellit, L., Dingman, B., Lee, S., Al Amin, A., & Huenerfauth, M. (2022). Reading-assistance tools among deaf and hard-of-hearing computing professional in the U.S.: their reading experiences, interests and perceptions of social accessibility. ACM Transactions on Accessible Computing, 15(2). https://doi.org/10.1145/3520198
Centers for Disease and Control Prevention (CDC). (2023). Disability impacts all of us. CDC. https://www.cdc.gov/ncbddd/disabilityandhealth/infographic-disability-impacts-all.html#text-version
Croon, A. (2022). Thinking with care in human-computer interaction. Feminist Theory, 23(2), 232-246. https://doi.org/10.1177/14647001221082294
Grammenos, D., Savidis, A., Georgalis, Y., Bourdenas, T., & Stephanidis, C. (2009). Electronic educational books for blind students. In C. Stephanidis (Ed.) The Universal Access Handbook, pp. 50-1 to 50-12. CRC Press. https://doi.org/10.1201/9781420064995
Guasch, D. (2023). Accessibility notes: Documentation. Universitat Politècnica de Catalunya, Acessibility Chair of the UPC. Vilanova i la Geltrú: Universitat Politècnica de Catalunya. Retrieved 02 28, 2024. http://hdl.handle.net/2117/358350
Hoffman, D., Wolsey, J., Andrews, J., & Clark, D. (2017). Translanguaging supports reading with deaf adult bilinguals: a qualitative approach. The Qualitative Report 22(7), 1925-1944. https://doi.org/10.46743/2160-3715/2017.2760
Interaction Design Foundation (IDF). (n.d.). Inclusive design. https://www.interaction-design.org/literature/topics/inclusive-design
Junus, S. G. R. (2012). Ebooks and e-readers for users with print disabilities. Library Technology Reports, 48(7), 22-28. https://journals.ala.org/index.php/ltr/article/view/4683/5566
Kasnitz, D. (2020). The politics of disability performativity: an ethnography. Current Anthropology, 61(21). https://doi.org/10.1086/705782
Knight, V. F., Wood, C. L., Spooner, F., Browder, D. M.O’Brienen, P. (2015). An exploratory study using science eTexts with students with Autism Spectrum Disorder. Focus on Autism and Other Developmental Disabilities, 30(2), 86-99. https://psycnet.apa.org/doi/10.1177/1088357614559214
Koepnick, L. (2016). Reading in the digital era. Oxford Research Encyclopedia. Oxford University Press. https://doi.org/10.1093/acrefore/9780190201098.013.2
Lee, Y. J., Joh, H., Yoo, S., & Oh, U. (2023). AccessComics2: Understanding the user experience of an accessible comic book reader for blind people with textual sound effects. ACM Transactions on Accessible Computing, 16(1). https://doi.org/10.1145/3555720
Mankoff, J., Hayes, G. R., & Kasnitz, D. (2010). Disability studies as a source of critical inquiry for the field of assistive technology. In Proceedings of the 12th international ACM SIGACCESS conference on Computers and accessibility (‘ASSETS’ '10). Association for Computing Machinery, New York, NY, USA, 3–10. https://doi.org/10.1145/1878803.1878807
Mason, A. (2012). Mainstream access to ebooks—What works, what doesn’t, and what is still unclear. Braille Monitor, 55(1). https://nfb.org/images/nfb/publications/bm/bm12/bm1201/bm120105.htm
Maatta, S. L., & Bonnici, L. J. (2014). An evaluation of the functionality and accessibility of e-readers for individuals with print disabilities. Electronic Library, 32(4), 493-507–507. https://doi.org/10.1108/EL-01-2013-0012?urlappend=%3Futm_source%3Dresearchgate.
Moyer, J. E. (2012). Audiobooks and ebooks: a literature review. Reference & User Services Quarterly, 51 (4), 340–354. https://doi.org/10.5860/rusq.51n4.340
Mune, C., & Agee, A. (2016) Are ebooks for everyone? an evaluation of academic ebook platforms’ accessibility features. Journal of Electronic Resources Librarianship, 28(3)3, 172-182, https://doi.org/10.1080/1941126X.2016.1200927
McNaught, A., Alexander, H. (2014). Ebooks and accessibility. In H. Woodward (Ed.), Ebooks in education: Realising the vision (pp. 35–50). Ubiquity Press. http://www.jstor.org/stable/j.ctv3t5qn1.8
National Council on Disability (NCD). (1998). Reorienting disability research. Wash. http://purl.access.gpo.gov/GPO/LPS97458
Norman, D. (2013). Design of everyday things (revised and expanded edition). Basic Books. https://ia902800.us.archive.org/3/items/thedesignofeverydaythingsbydonnorman/The%20Design%20of%20Everyday%20Things%20by%20Don%20Norman.pdf
Olkin, R. (2022). Conceptualizing disability: Three models of disability. American Psychological Association. https://www.apa.org/ed/precollege/psychology-teacher-network/introductory-psychology/disability-models
Orim, S. O., Olayi, J. E., & Gba, L. U. (2021). Book-format preference and interest among students with disabilities in Nasarawa State University, Keffi. International Journal of Educational Research, 9(1), 139-152. https://www.ajol.info/index.php/ijer/article/view/213871
Park, S., Bragg, J., Chang, M., Larson, K., & Bragg, D. (2022). Exploring team-sourced hyperlinks to address navigation challenges for low-vision readers of scientific papers. Proceedings. ACM Human-Computer Interaction, 6, CSCW2, Article 52 (November 2022). https://doi.org/10.1145/3555629
Roden, D. (2023). What is the difference between ebook and audiobook. Robots.net. 23 August.
Romen D. & Svanaes, D. (2008). Evaluating web site accessibility: validating the WAI Guidelines through usability testing with disabled users. ACM Proceedings: NordiCHI, 2008, (Using Bridges). Association of Computing Machinery. October 18-22.
Schaller, L. (2021). The ADA: Paving the way for assistive technology. National Disability Institute (NDI). https://www.nationaldisabilityinstitute.org/blog/the-ada-paving-the-way-for-assistive-technology
Silvestre, S., Bermejo, S., Guasch, D., & Castañer, L. (2011, 11 10). Towards photovoltaic powered artificial retina. Journal of Accessibility and Design for All, 1(1), 3-11. https://doi.org/10.17411/jacces.v1i1.77
Stephanidis, C. (2014, January 1). Design for all. Interaction Design Foundation- IXDF. https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/design-4-all
Wilber, J. (2023). A brief history of ebook and ereaders. Turbo Future.
World Health Organization (WHO). (2023). Disability. WHO. Retrieved March 4, 2024, https://who.int/health-topics/disability.
Xiao, Y. & Watson, M. (2019). Guidance on conducting a systematic literature review. Journal of Planning Education and Research, 39(1): 93-112. https://doi.org/10.1177/0739456X17723971
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Miller A.

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share or adapt the work with an acknowledgment of the work's authorship and initial publication in this journal. Use of the work for commercial purposes are not allowed.
- Authors are able to publish the journal's published version of the work in other media (e.g., post it to an institutional repository or publish it in a book), as far as they inform the Journal of Accessibility and Design for All of that fact. When publishing their work in other sources, authors must mention the name of the Journal of Accessibility and Design for All, its ISSN, the number and issue in which the article was published and a link to the main page of the Journal of Accessibility and Design for All. Optionally, they can also include a link to the article published in the Journal of Accessibility and Design for All.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website), as it can lead to productive exchanges, as well as earlier and greater citation of published work.